Privacy Policy
Fit4Less Toronto Yonge and Alexander (“the business,” “we,” “us,” or “our”) respects the privacy of visitors, prospective members, and anyone who contacts us through this website or by phone. This Privacy Policy explains what information may be collected, how it is used, how long it is retained, and what choices you may have regarding your personal information. This policy applies to inquiries relating to gym access, hydro massage beds, massage chairs, membership-related questions, and general communication connected to the location at 515 Yonge St, Toronto, ON M4Y 1Y3, Canada.
We may collect information that you voluntarily provide, including your name, email address, phone number, the subject of your inquiry, and the content of your message. If you contact us by phone, we may also keep brief notes relating to your request, such as your preferred training times, questions about amenities, or whether you are looking for membership information. We may also collect limited technical information automatically when you use the website, such as your browser type, device type, approximate geographic region, referring pages, and basic usage statistics. This helps us understand how the website is used and improve clarity, accessibility, and reliability.
Your information may be used to respond to inquiries, provide information about the location and its amenities, explain membership-related next steps, manage follow-up communication, reduce spam or misuse, maintain internal records, and improve the website experience. We may also use aggregated or non-identifiable data to review which pages are most helpful and where visitors commonly stop, click, or request clarification. We do not treat the website contact form as a channel for medical disclosures or other highly sensitive data, and visitors should avoid sending unnecessary health information through general inquiry forms.
We may share information with service providers that support website hosting, form handling, spam filtering, analytics, communications, technical maintenance, or legal compliance, but only to the extent reasonably necessary for those functions. We may also disclose information if required by law, legal process, regulatory request, or to protect the safety, rights, or property of the business, users, or the public. We do not sell personal information in the ordinary course of operating this site. If business operations, ownership, or service arrangements change, relevant data may be transferred as part of that administrative process, subject to appropriate safeguards.
Contact form submissions and related inquiry records are retained only as long as reasonably necessary for customer service, operational follow-up, record-keeping, and compliance purposes, and in any event should not be kept for more than 24 months unless a longer period is required by law or a continuing customer relationship justifies lawful retention. If a message does not lead to an active service relationship, information may be deleted sooner when no longer useful. Basic technical logs may be retained for shorter or system-defined periods to maintain site stability and security.
Depending on applicable law, including privacy laws that may apply to Canadian or European visitors, you may have rights to request access to personal information held about you, request correction of inaccurate information, ask for deletion where permitted, object to certain processing, or request information about how your data is handled. If you are located in the European Economic Area or otherwise have rights under the GDPR, you may also have the right to data portability, the right to restrict processing in certain cases, and the right to lodge a complaint with a supervisory authority. We will review requests in light of applicable legal obligations, identity verification, and legitimate operational needs.
This website may use basic cookies or similar technologies for core functionality, spam prevention, performance measurement, or aggregate analytics. These tools help us understand whether the site is working properly and whether visitors are able to find information about gym access and amenities efficiently. You can often control cookies through your browser settings, although disabling some technologies may affect how forms, sessions, or security protections function.
We take reasonable administrative, technical, and organizational steps to help protect the information we receive. That said, no website, email transmission, or online storage system can be guaranteed completely secure. For that reason, please do not send payment information, government identification numbers, medical records, or other highly sensitive information through the general contact form unless specifically instructed through a secure channel.
From time to time, we may update this Privacy Policy to reflect changes in operations, legal requirements, or website practices. When updates are made, the revised version will be posted on this page with the new effective context implied by publication. Continued use of the site after an update indicates acceptance of the revised policy to the extent permitted by law.
If you have questions about privacy, data handling, retention, or your rights, please contact Fit4Less Toronto Yonge and Alexander at 515 Yonge St, Toronto, ON M4Y 1Y3, Canada, by phone at +1 416-944-3259, or by email at [email protected].